Privacy Policy

Effective Date: September 16, 2026  ·  GEARU LLC

This Privacy Policy describes how GEARU LLC ("we," "us," or "our") collects, uses, and protects information from users of our brands and services, including SignUpSpark and Aquametrics (collectively, the "Services"). We are committed to complying with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Who We Are

GEARU LLC is a California limited liability company headquartered in Clayton, CA 94517. We operate the following products:

• SignUpSpark (signupspark.app) — event signup and volunteer coordination SaaS
• AquaMetrics WP (aquametrics.app) — live scores, brackets, and results for water polo — web and iOS

2. Information We Collect

Depending on the Service you use, we may collect:

• Identifiers: name, email address, username
• Payment information: billing address and payment details (processed via Stripe; we do not store raw card numbers)
• Usage data: pages visited, features used, session duration, device/browser type, IP address
• Communications: messages you send us via email or contact forms

3. How We Use Your Information

• To provide, operate, and improve our Services
• To process payments and manage subscriptions
• To send transactional emails (receipts, account notifications)
• To send marketing communications (with your consent; opt-out at any time)
• To analyze usage and improve product experience
• To comply with legal obligations

4. Third-Party Services

We share data with the following trusted service providers:

• Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy
• Brevo — transactional and marketing email delivery
• Vercel — website hosting and infrastructure
• PostHog — product analytics (anonymized usage tracking)

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You may disable cookies in your browser settings, though some features may be limited.

6. California Consumer Privacy Act (CCPA)

California residents have the following rights:

• Right to Know: You may request disclosure of the personal information we collect, use, and disclose.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, contact us at neal@gearu.biz. We will respond within 45 days.

7. Data Retention

We retain personal information for as long as necessary to provide the Services and comply with legal obligations. You may request deletion at any time.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, contact us immediately.

9. Security

We implement industry-standard security measures including TLS encryption, access controls, and secure payment processing via Stripe. No system is 100% secure; we encourage you to use strong passwords and contact us if you suspect unauthorized access.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the effective date above. Continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or to exercise your rights:

GEARU LLC
Clayton, CA 94517
neal@gearu.biz